{"id":35541,"date":"2026-09-24T15:21:06","date_gmt":"2026-09-24T15:21:06","guid":{"rendered":"https:\/\/uwisely.com\/cm-terms-condition\/"},"modified":"2026-09-24T15:21:06","modified_gmt":"2026-09-24T15:21:06","slug":"cm-terms-condition","status":"publish","type":"page","link":"https:\/\/mtn-cm-upst.uwisely.com\/fr\/cm-terms-condition\/","title":{"rendered":"CM &#8211; Terms &#038; Condition"},"content":{"rendered":"<h2><b><i>CM UWISELY \u2013 TERMS &#038; CONDITIONS <\/i><\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">These Terms and Conditions govern the use of the Uwisely subscription service available to Telecel Ghana subscribers. By subscribing to the service, you acknowledge that you have read, understood and agreed to these Terms and Conditions.  <\/span><\/p>\n<h3><b>1. Definitions<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Operator means Telecel Ghana.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Service means the Uwisely AI-powered educational portal.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Subscriber refers to a Telecel Ghana customer who has successfully subscribed to the service.<\/span><\/li>\n<\/ul>\n<h3><b>2. Service Description<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Uwisely is an AI-powered educational platform that enables subscribers to develop new skills, complete online courses, and earn digital course completion certificates.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The platform provides access to a catalogue of more than 100 courses covering a wide range of educational topics, including but not limited to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personal Development<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Programming<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Career Growth<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The platform includes an AI-powered learning assistant that delivers a personalized and interactive learning experience by adapting recommendations and educational content to each subscriber.<\/span><\/p>\n<h3><b>3. Eligibility<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Service is available to active Telecel Ghana prepaid and eligible postpaid subscribers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Subscribers must:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have an active Telecel mobile number.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Successfully complete the subscription process.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have sufficient airtime available for subscription billing.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><b>4. Subscription<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Subscription may be completed through any approved Telecel subscription channel, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SMS keyword OK to 2124<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Web Recruitment (TCG Web Flow)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">OnePin<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Alternative approved acquisition channels<\/span><\/li>\n<\/ul>\n<h3><b>5. Subscription Fee<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The subscription fee is:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">First day FREE then <\/span><b><i>GHS 1.50\/day<\/i><\/b><span style=\"font-weight: 400;\"> thereafter. Charges will only be deducted where sufficient airtime balance is available. If the subscriber has insufficient airtime, billing retries may be attempted in accordance with Telecel&#8217;s billing policies. Micro-billing may be applied where supported by the Operator, allowing partial deductions of up to 50% of the applicable daily subscription fee.   <\/span><\/p>\n<h3><b>6. Automatic Renewal<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Service is a recurring daily subscription. Unless cancelled by the subscriber, the subscription will automatically renew every 24 hours and the applicable daily subscription fee will be deducted from the subscriber&#8217;s airtime balance. <\/span><\/p>\n<ol start=\"7\">\n<li><b> Access to Service<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Upon successful subscription, subscribers will receive access to the Uwisely learning portal.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Service includes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access to more than 100 educational courses<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-assisted personalized learning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Interactive educational content<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Learning progress tracking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Course completion certificates (where applicable)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Continuous access while the subscription remains active<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Internet connectivity is required to access the portal. Standard data charges may apply according to the subscriber&#8217;s mobile data tariff. <\/span><\/p>\n<ol start=\"8\">\n<li><b> Course Certificates<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Subscribers who successfully complete eligible courses may receive digital certificates of completion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These certificates acknowledge successful completion of courses offered on the Uwisely platform and do not constitute nationally accredited academic or professional qualifications unless expressly stated.<\/span><\/p>\n<h3><b>9. AI Learning Assistant<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Service includes an AI-powered assistant that provides personalized educational guidance and learning recommendations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The AI assistant is intended solely for educational purposes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Information generated by the AI assistant should not be considered legal, medical, financial or other professional advice.<\/span><\/p>\n<h3><b>10. Content Availability<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Course content may be updated, modified, added or removed from time to time without prior notice to improve the Service.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The availability of specific courses is not guaranteed.<\/span><\/p>\n<h3><b>11. Promotions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Service includes a free first day of access.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unless otherwise communicated by Telecel Ghana or the Service Provider, no additional prizes, competitions or promotional draws are associated with the Service.<\/span><\/p>\n<h3><b>12. Cancellation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Subscribers may cancel their subscription at any time through any of the approved cancellation channel, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SMS keyword STOP to 2124<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">USSD: <\/span><span style=\"font-weight: 400;\">*463#<\/span><span style=\"font-weight: 400;\"> <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Web Portal<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Telecel Customer Care<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Following cancellation:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No future subscription charges will apply.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access to premium content will cease once the active subscription period expires.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Where applicable, a cancellation period of up to <\/span><b>90 days<\/b><span style=\"font-weight: 400;\"> may apply in accordance with Operator policies before re-subscription eligibility.<\/span><\/p>\n<h3><b>13. Customer Responsibilities<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Subscribers agree to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the Service only for lawful purposes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep their mobile device and account secure.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not copy, reproduce, redistribute or commercially exploit any content available on the platform.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not attempt to interfere with the operation or security of the Service.<\/span><\/li>\n<\/ul>\n<h3><b>14. Intellectual Property<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All course materials, software, AI functionality, graphics, trademarks, text, logos and other content made available through the service remain the property of Telecel, their licensors and\/or respective content owners.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No ownership rights are transferred to subscribers.<\/span><\/p>\n<ol start=\"15\">\n<li><b> Privacy<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Subscriber information may be processed for purposes including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Service delivery<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Subscription management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Billing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalization of educational content<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Service improvements<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Personal information will be processed in accordance with applicable Ghanaian data protection legislation and Telecel Ghana privacy requirements<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>16. Availability of Service<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">While every reasonable effort will be made to maintain uninterrupted availability, neither Telecel Ghana nor the Service Provider guarantees continuous access to the Service.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Availability may be affected by:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Network outages<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Planned maintenance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">System upgrades<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technical failures<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Events beyond reasonable control<\/span><\/li>\n<\/ul>\n<h3><b>17. Limitation of Liability<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Neither Telecel Ghana nor their affiliates shall be liable for any indirect, incidental or consequential damages arising from use of the service to the maximum extent permitted by law.<\/span><\/p>\n<h3><b>18. Changes to the Service<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Telecel Ghana and the Service Provider reserve the right to modify these Terms and Conditions, subscription pricing, available content, features or functionality where reasonably necessary.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any material changes will be communicated through appropriate channels where required.<\/span><\/p>\n<h3><b>19. Support<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Customer support is available through Telecel Ghana Customer Care during applicable operating hours or through other support channels communicated by the Operator.<\/span><\/p>\n<h3><b>20. Governing Law<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">These Terms and Conditions shall be governed by the laws of the Republic of Ghana.<\/span><\/p>\n<h3><b>21. Acceptance<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">By successfully subscribing to the Uwisely service, the subscriber confirms that they have read, understood and agreed to these Terms and Conditions.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CM UWISELY \u2013 TERMS &#038; CONDITIONS &nbsp; These Terms and Conditions govern the use of the Uwisely subscription service available&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-35541","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mtn-cm-upst.uwisely.com\/fr\/wp-json\/wp\/v2\/pages\/35541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mtn-cm-upst.uwisely.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mtn-cm-upst.uwisely.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mtn-cm-upst.uwisely.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mtn-cm-upst.uwisely.com\/fr\/wp-json\/wp\/v2\/comments?post=35541"}],"version-history":[{"count":0,"href":"https:\/\/mtn-cm-upst.uwisely.com\/fr\/wp-json\/wp\/v2\/pages\/35541\/revisions"}],"wp:attachment":[{"href":"https:\/\/mtn-cm-upst.uwisely.com\/fr\/wp-json\/wp\/v2\/media?parent=35541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}